DELIVERY AND DISPATCH -  FOR ORDERS ABOVE 90 € FREE DELIVERY IN ITALY

Delivery Fee
The delivery fee is proportional to the weight/volume of the dispatch and it is calculated and indicated automatically in the shopping cart.

The fee will appear automatically in the shopping cart before and during the payment and it is calculated depending on the weight and volume of the products bought. P/V istands for the relation weight / volume.

For deliveries made with pre-payment method (bank transfer, PayPal, credit cards) only the delivery fees will be applied.

Transport Fee – only for the city of Venice
The transport fee is € 25,00 only for the city of Venice.


DELIVERY FEE IN ITALY, VATICAN CITY, SAN MARINO

Kg


Standard

da 0 a 5
da 5 a 10
da 10 a 20
da 20 a 30
da 30 a 40
da 40 a 50
oltre i 50 kg

€ 9,00
€ 12,00
€ 15,00
€ 18,00
€ 20,00
€ 30,00
€ 55,00


DELIVERY FEE IN EUROPE - LIGHT ECONOMY* COURIER

Kg

Zone R

Zone S

Zone T

Zone U

Zone
V

<
0,5
1
1,5
2
2,5
3
5
6
7
8
9
10
20


11,00
€11,00
€12,00
€13,00
€14,00
€20,00
€28,00
€35,00
€37,00
€40,00
€45,00
€50,00
€75,00


11,00
€11,00
€12,00
€13,00
€14,00
€20,00
€28,00
€35,00
€37,00
€40,00
€45,00
€50,00
€75,00

16,50
€16,50
€18,00
€19,50
€21,00
€26,50
€33,50
€46,00
€50,00
€54,00
€58,00
€65,00
€85,00

16,50
€17,00
€18,50
€20,00
€22,00
€28,00
€36,00
€45,00
€50,00
€53,00
€56,00
€60,00
€90,00

€86,00
€98,00
€110,00
€121,50
€133,50
€144,50
€188,00
€212,00
€235,00
€260,00
€283,00
€305,00
€460,00


DELIVERY FEE TO HONG KONG - LIGHT ECONOMY COURIER


Kg

Light Economy

<
0,5
1
1,5
2
2,5
3
5
6
7
8
9
10
20


€23,50
€23,50
€26,00
€28,50
€31,50
€137,00
€180,00
€203,00
€225,00
€250,00
€270,00
€293,00
€450,00


DELIVERY FEE TO THE REST OF THE WORLD - LIGHT ECONOMY** COURIER


Kg

Zone
A

Zone
C

Zone
D

Zone
E

Zone
F

Zone
H

<
0,5
1
1,5
2
2,5
3
5
6
7
8
9
10
20


21,50
€23,50
€26,50
€30,00
€33,00
€44,50
€58,00
€68,00
€75,00
€85,00
€95,00
€100,00
€180,00


55,50
€61,00
€69,00
€77,00
€85,00
€110,50
€143,00
€170,00
€190,00
€210,00
€230,00
€348,00
€395,00

75,00
€86,50
€96,00
€107,00
€117,00
€136,50
€179,00
€210,00
€232,00
€255,00
€280,00
€300,00
€480,00

103,00
€113,00
€125,00
€137,00
€149,50
€160,00
€203,00
€227,00
€250,00
€275,00
€300,00
€325,00
€490,00

24,50
24,50
26,50
29,50
32,50
44,00
59,00
79,00
88,00
100,00
105,00
115,00
195,00

€21,50
€23,50
€26,50
€30,00
€33,00
€44,50
€57,50
€68,00
€75,00
€83,00
€91,00
€100,00
€180,00


Delivery time in ITALY

Every order received and paid before 11 am (if all the products are available) are processed the same day. The orders received after 11 am are usually procssed the next day. If “bank transfer” is chosen as the payment method, the orders will be witheld until the payment has been verified.  The deliveries are usually made through couriers on the whole national territories. The deliveries are usually completed within 24/48 hrs from delivery start time*.

Delivery time in EUROPE Light Economy courier: 3/5 working days.
Delivery time to HONG KONG Light Economy courier: 7/10 working days.
Delivery time to THE REST OF THE WORLD Light Economy courier: working days.

Attention: the orders received during bank / public holidays and weekends are processed the next available working day. In case the payment is made with mark, Diamond Life is entitled to ask further information and / or documentation to the client, i.e. ID proof, in order to avoid complications of the delivery process. If this happens, delivery and dispatch times can take longer.

* Delivery time can have delays or modification in areas considered “difficult to access to” by the courier.

Product Receipt
At the moment of the receipt the client should control that:

- the number of packages received is the same as the ordered ones
- that the packages are intact and not alterated in any ways

In case of alteration and / or break of the product the client must immediately question the delivery and / or dispatch, by affixing the written indication “ACCEPTED, SUBJECT TO CONTROL” on the dispatch document received by the courier o from another operator.

The client should then report any damage within 7 (seven) days from the receipt of the goods, according to the modality of the chosen courier for the delivery and / or dispatch and in respect of the general sales condition available on our website.

In case the client does not collect within 5 (five) working days the product ordered in the courier's stock, as it was not possible to deliver the goods directly to the client, the order will be cancelled and the client will have to pay the costs of storage.


*EUROPE ZONE:

Zone R
Belgium, France, Luxemburg, Netherlands, Monaco Principate, United Kingdom
Zone S
Andorra, Austria, Denmark, Finland, Germany, Greece, Greenland, Irland, Faröe Islands, Portugal, Spain, Sweden
Zone T
Bulgaria, Ciprus, Estonia, Latvia, Lithuania, Malta, Poland, Cech Republic, Slovak Republic, Slovenia, Hungary
Zone U
Gibraltar, Iceland, Liechtenstein, Norway, Switzerland
Zone V
Albania, Belarus, Bosnia-Erzegovina, Croatia, Macedonia, Moldavia, Montenegro, Russia, Serbia, Turkey, Ukraine


**REST OF THE WORLD ZONE:

Zone A
Canada
Zone C
Algeria, Saudi Arabia, Bahrain, Bangladesh, Bhutan, Brunei, Egypt, UAE, Giordania, India, Israel, Kuwait, Libano, Libia, Morocco, Nepal, Oman, Pakistan, Palestine, Qatar, Sri Lanka, Tunisia
Zone D
Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire-Saba-St.Eustatius, Brasil, Chile, Colombia, Costa Rica, Curaçao, Dominica, Ecuador, El Salvador, Jamaica, Grenada, Guadalupa, Guatemala, Guyana, Guyana Francese, Haiti, Honduras, Cayman Islands, Turks & Caicos, Martinica, Montserrat, Nicaragua, Panama, Paraguay, Peru, Porto Rico, Dominican Republic, St. Kitts & Nevis, St. Lucia, St. Maarten (NL), St. Martin (FR), St. Vincent, South Africa, Suriname, Trinidad & Tobago, Uruguay, Venezuela
Zone E
Afghanistan, Angola, Armenia, Azerbaigian, Benin, Botswana, Burkina Faso, Burundi, Camerun, Cape Verde, Ciad, Congo, Cote d'Ivoire, Eritrea, Ethiopia, Gabon, Gambia, Georgia, Ghana, Gibuti, Guam, Guinea, Iraq, Réunion Islands, Cook Islands, Fiji, Marshall Islands, Samoa American, Kazakistan, Kenya, Kirghizistan, Lesotho, Liberia, Madagascar, Malawi, Maldives, Mali, Mauritania, Mauritius, Micronesia, Mongolia, Mozambico, Namibia, Niger, Nigeria, New Caledonia, Palau, Papua New Guinea, French Polinesia, Dem. Rep. of Congo, Ruanda, Saipan, Samoa, Senegal, Seychelles, Swaziland, Tanzania, Togo, Tonga, Uganda, Uzbekistan, Vanuatu, Wallis & Futuna, Zambia, Zimbawe
Zone F
China
Zone H
U.S.A